Data Center Services

PROVEN PROCESS, COMMUNICATION & ADAPTABILITY

A successful Data Center Decommissioning project requires precision in process, upfront expectations, and adaptability. Every project begins with dedicated project managers and a field services team. Transparency at Apto means clients have complete visibility into every stage through our proprietary portal. This real-time data reports on inventory, logistics, data sanitization, and ESG metrics.

It’s our responsibility to ensure that end-of-life doesn’t mean end of value. Our specialized handling processes are designed to prioritize reuse, remarketing, and recovery with every job. Our approach reduces total cost of ownership while maintaining environmental and data security standards, providing measurable wins for both your organization and the planet.

our process

PLANNING

Define Scope & Timeline

Set Roles & Responsibilities

Identify Risks, Contingencies and Escalation Plans

Conduct Walk Through

Coordinate Arrival Times for Field Service Team and Partners

Meet Access Control Requirements 

EXECUTION ONSITE

Conduct Two Person Integrity (TPI) Inventory Audit 

Do Not Proceed Until Client Signoff

Drive Shredding in Supervised Environment   

Perform Server Firmware Erasure with Verification Reports

Packing and Preparation for Shipping

SHIPPING & CHAIN-OF-CUSTODY

Verify BOL. Verify Driver and Trailer Number Match BOL

Tandem Drivers for Nonstop Shipping 

Hidden GPS Tracker in Shipment 

Trailer Seal and GPS Tracker with Driver

PROCESSING @ APTO

Inspect Shipment at Delivery

Match with TPI Inventory Audit and Report Inconsistencies

Run All Firmware Resets and Upload Log Files for Verification 

Process for Resale or Recycle Based on Market Triage  

Resale Full Systems and/or Parts on Apto Auction

FINAL STEPS

Settlement Reporting per Client Requirements 

Produce Data Destruction and Recycling Reporting 

Produce Environmental Impact Reporting  

Post Project Review and Survey 

NATIONWIDE CERTIFICATIONS

Whether the project requires on-site data erasure or the physical destruction of assets, Apto has unmatched certifications that align with highly-regulated industries.

RESOURCES

Hyperscaler itad report

Apto named among the top six vendors in the latest report by Compliance Standards. This recognition reflects our deep experience in high-security data centers across the Financial, Federal, and Healthcare sectors.

Cloud Migration Case Study

A high-profile online gaming company migrating to a cloud service from a data center needed assistance to rapidly decommission, redeploy, and recycle assets securely.

apto named top data center decommissioning company

"For IT teams that prioritize auditability and stakeholder reporting, Apto offers a clear, streamlined way to track every asset from rack to recycler," says The Digital Merchant.

Apto Solutions stands out for its focus on visibility and accountability. Their proprietary dashboards give clients real-time chain-of-custody tracking, serialized asset reporting, and proof-of-destruction logs — all accessible through a web portal.

9 Questions to ask before your next decom

Upgrading equipment, decommissioning apps, or migrating to a new data center can be a risky time in any IT lifecycle, and when you’re decommissioning hardware and moving on you need to be prepared. We’ve done a few of these in our time, so we’ve pulled together a couple of questions to help you navigate the choppy waters.

Whether your working with 10 servers at one site or 10,000 at sites all over the globe, defining the scope allows you to set proper expectations throughout the rest of the process.

Are you taking this one on yourself, or will you deputize? The person in charge should be detailed and organized, a good manager of people, and knowledgeable about the technology. They should also have an understanding of the customer impact and be ready to manage regular communications between the technical team and primary stakeholders.

Different environmental configurations require different specialized skills. You know your environment best, so make sure you have the right minds in the room. And, if you don’t have a specialty you need – like data destruction – make sure you bring those skilled people in early so that they can integrate well with the team before jumping into the project.

The timing of your project will affect more than just the due date. You need to consider your customers’ seasonal peaks and valleys. Oh, and remember those specialized people? Make sure they’re not away on that holiday vacation they’ve had booked since last year. Schedule the decom and data destruction during a slower season when the vital members of your team will all be available.

Mapping out your vulnerabilities will enable you to set up protections for them. Along with the expert who will provide your data destruction services, make a list of all of the locations that could contain sensitive data, and build a plan to protect it.

Whether you’re under HIPPA, PCI, the EU’s Data Protection Act, or just in one of the 35 United States with data destruction laws, you need to know what the local requirements are in your state or country. Use the laws as a benchmark to surpass, but by all means, go above and beyond where you deem prudent.

What happens if I don’t?

You also need to know the consequences for failing to properly dispose of this data. What will be the impact legally, financially, and socially?

Having a plan ahead of time will help you efficiently move from the initialization to the completion of the project without losing precious time.

Reuse: Have another area with lower performance requirements that need a boost? Repurpose some of the equipment to make up for the shortfall.

Resell: If your equipment still has a good amount of life left in it, you can recoup some of your upgrade expenses by quickly reselling this equipment. Work with a specialist who knows the market well to recover the most value.

Recycle: If you don’t need the equipment in a different area and there is not enough remaining value to justify resale, make sure that the equipment is responsibly recycled to protect the earth and protect your business from bad press.

Finally, consider the overall impact on your customers. How does successfully completing this project improve your relationship with your customers? What happens to the relationship if the project fails? After all, everything we do should focus first on the people we serve.

We take these same steps when delivering our data destruction services, and they’ve served us well so far. 

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