takeback programs
OEM, VAR, DISTRIBUTOR
BUILD & ELEVATE your takeback program
Due to rising producer responsibility regulations and the added value they offer to customers, OEM and reseller takeback programs are gaining momentum. Our programs empower you to provide financial rewards, streamline the return process, and showcase your dedication to environmental sustainability.
Whether you’re looking to launch a new Takeback Program or enhance an existing one, we offer seamless, compliant, and value-driven solutions.
CX Improvement
Drive higher customer satisfaction and repeat engagement with well-supported takeback programs.
Cost Reduction
Offer your customers value recovery credits toward new hardware purchases.
Upcycling
Give your customers a simple way to support and participate in the circular economy.
Convenience
Integrate forward deployment with disposition to enhance convenience and efficiency.
Among the partners we use for our takeback program, Apto stands out for their exceptional focus on customer care. It’s clear that takeback is their core business.
OUR PROCESS | 1. DESIGN 2. IMPLEMENTATION 3. REVIEW
- Our takeback program starts with a design phase that outlines quoting workflows, service level agreements (SLAs), post-acceptance processes, communication methods, and key performance indicators.
- From there, we move into implementation by defining the client services structure, scoping the project, tracking jobs, and setting up both performance and sustainability reporting.
- To keep everything on track, we conduct regular reviews at a cadence that fits your needs, ensuring ongoing improvement and alignment.
the apto difference
- Executing Takeback Programs since 2007
- Consistently exceptional customer service performance
- Comprehensive ITAD service offering
- Experts in delivering bespoke services for your key accounts
relevant materials & tools
RFP QUESTIONS YOU SHOULD BE ASKING
To better understand your vendor choices, our team highlights questions that we recommend asking during your next RFP for IT Asset Disposition services.
ARE TAKEBACK PROGRAMS KEY TO CIRCULAR SUPPLY CHAINS?
Apto’s CEO, Jeff Jones, explores how increased focus on Takeback Programs will be key to improving financial and environmental efficiencies in the ITAD industry.
RESIDUAL VALUE GUIDE 2025
Your 5-year detailed outlook on depreciation values by product category.